If you receive social grants through the South African Social Security Agency (SASSA) and need to update or change your method of payment, it’s important to follow the agency’s official process. Below is a simple, step-by-step guide to ensure your payments are securely directed to the right account.
Why Change Your SASSA Payment Method?
Changing your payment method can help you:
Receive funds more conveniently (for example, into a new account)
Update your details to reflect life changes (such as a new bank)
Secure your payments if your previous bank account has issues
What You’ll Need
Before you start, gather the following documents:
Valid South African ID
Proof of Bank Account:
If you’re submitting a new account: an official proof of account letter from your bank.
If you’re using an existing account: your latest three months’ bank statements.
Step-by-Step Guide
Step 1: Prepare Your Documents
Make sure you have your valid South African ID and your bank account documentation:
For a new account: Request proof of account from your bank.
For an old account: Print your most recent 3 months’ bank statements.
Step 2: Visit Your Local SASSA Office
Go to your nearest SASSA Local Office. There, you will:
Inform the staff that you want to change your payment method.
Fill in a consent form provided by SASSA, giving the agency permission to process your change request.
Step 3: Timing is Important
SASSA recommends that you submit your change request before the 19th of any month.
Why? Submitting before this deadline ensures your new payment details are updated and used for the following month.
Note: If you change after the 19th, the update will only take effect the month after next.
Important Reminder
NB: If changes are made on time, your account details will be changed for the following month’s payment cycle.
What to bring?
Valid ID
Proof of bank account (or bank statements)
Where to go?
Your nearest SASSA Local Office
When to go?
Before the 19th of the month for the change to take effect next month.
Changing your SASSA payment method is straightforward if you follow these steps. Always keep your documents up to date and reach out to your local SASSA office staff if you have questions or need assistance along the way.
